Update - We continue to investigate and work on implementing a permanent solution for the issue affecting RTA and the app's performance.
Performance has been steady since our recent change, but we are closely monitoring this.
Thank you for your continued patience while we work to fix this for you as soon as possible.
Team Breathe
Jul 25, 2024 - 16:01 UTC
Identified - Thank you for your patience while we work on the issues affecting RTA and the mobile app.
This is still under investigation, but we have made some changes to improve its performance.
Our team is continuing to investigate this issue, and we will continue providing updates.
Team Breathe
Jul 25, 2024 - 09:21 UTC
Update - Thank you for your patience, while we continue investigating the performance issues affecting RTA and the mobile app.
Our team is still working to get this resolved as soon as possible.
Jul 25, 2024 - 07:34 UTC
Update - We are continuing to investigate this issue.
Jul 24, 2024 - 15:08 UTC
Investigating - Our team are currently aware of an issue being experienced by some customers when accessing RTA and the mobile app. The Rota Time and Attendance pages are slow to load, and if they time out the error message "Something went wrong" is shown.
We are working hard to resolve this as soon as we can.
Thank you for your continued patience while we work to fix this for you as soon as possible.
Team Breathe
Jul 24, 2024 - 15:05 UTC