RTA and Mobile app affected by slow loading times and "something went wrong" error

Incident Report for Breathe

Resolved

Status: Fully Resolved

Resolution Time: 13:41 GMT

We have confirmed that all systems are functioning normally and the earlier issues affecting Rota, Time, and Attendance and the Mobile App have been fully resolved.

Our team has completed its monitoring phase, and system stability has returned to 100%. We appreciate your patience while we worked to restore service.
Posted Jan 19, 2026 - 16:34 UTC

Monitoring

Status: Monitoring Incident

Summary: We have successfully implemented a fix for the issues affecting Rota, Time, and Attendance and the Mobile App. Performance has returned to normal levels, and all features are currently accessible.

Next Steps: Our engineering team is closely monitoring the system to ensure continued stability. We apologize for any disruption this caused to your workday.
Posted Jan 19, 2026 - 14:44 UTC

Investigating

Our team are currently aware of an issue being experienced by some customers when logging in to Breathe Rota, Time, and Attendance that displays the error message "Something went wrong", or fails to load the page. We are working hard to resolve this as soon as we can.

Thank you for your continued patience while we work to fix this for you as soon as possible.

Team Breathe
Posted Jan 19, 2026 - 14:26 UTC
This incident affected: ROTA Application and People Portal (Mobile App).