RTA and Mobile app affected by slow loading times and "something went wrong" error message
Incident Report for Breathe
Resolved
This incident has been resolved.
Posted Nov 14, 2024 - 10:37 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 14, 2024 - 10:02 UTC
Monitoring
Our team has completed the required work and service has resumed. The RTA module and mobile app are now working as expected.

We will continue to monitor this to ensure performance is not impacted further.

We would like to thank everyone for their patience while we worked to fix this as soon as was possible.

Team Breathe
Posted Nov 14, 2024 - 10:01 UTC
Investigating
Our team are currently aware of an issue being experienced when accessing the RTA module. The RTA module and mobile app cannot currently be accessed by customers with the RTA module turned on.

Thank you for your continued patience while we work to fix this for you as soon as possible.

Team Breathe
Posted Nov 14, 2024 - 09:37 UTC
This incident affected: ROTA Application and People Portal (Mobile App).
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